Returns & Exchanges

At The Hatke, we want you to be completely satisfied with your electronic gadgets. If your purchase doesn't meet your expectations, our 7-day hassle-free return policy ensures a smooth resolution.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the item you wish to return and provide a reason.

• 2.
  Quality Inspection

  Ensure the device is in its original packaging with all accessories and manuals included; our team will review the request within 24 hours.

• 3.
  Schedule Pickup

  Once approved, a courier partner will be assigned to collect the package from your doorstep at a time convenient for you.

• 4.
  Receive Refund

  After the item passes our technical inspection at the warehouse, your refund will be processed to the original payment method within 5-7 business days.